Privacy Policy
Last Updated:- 19th May 2026
At Balanced Fitness & Health, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect personal information you provide when:
- Signing up for any of our memberships
- Contacting us via forms or email
- Subscribing to SMS updates
This may include your name, email, phone number, and fitness goals.
2. How We Use Your Information
We use your information to:
- Provide personalized coaching and support
- Send updates, scheduling info, and marketing messages via SMS or email
- Improve our services and website performance
3. SMS Compliance
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the text message services.
4. Data Sharing
We do not sell your personal data. We will not share data with trusted third-party service providers for purposes like website hosting or support services.
Health & Fitness Data
The app collects and processes limited health and fitness data only as necessary to provide core fitness and activity-tracking functionality.
Subject to user consent, this may include workout and activity information such as activity type, duration, distance, time, calories burned, step counts, and activity status obtained from system health platforms, including Google Health Connect on Android and Apple Health on iOS.
This data is used solely for displaying activity history, generating fitness insights, enabling in-app challenges, and supporting app functionality.
Balanced Fitness and Health data is not used for advertising, marketing, or profiling, is not sold or shared with third parties, and access permissions may be reviewed or revoked at any time through device settings.
The app does not collect or process sensitive health or medical information.
5. Security
We take reasonable steps to protect your data using secure servers and SSL encryption where appropriate.
6. Your Rights
You may request to view, update, or delete your information by contacting mgmt@balancedfitnesshealth.com
7. Changes to this Policy
You may request to view, update, or delete your information by contacting mgmt@balancedfitnesshealth.com
8. Contact
For privacy-related inquiries, email us at mgmt@balancedfitnesshealth.com